/FAQs
FAQs 2017-03-31T04:04:25+00:00

1. Do you provide OEM service or Private Label Service?

Yes we do

Beside our standard packagings that we show on our website, we also accept to customize the packaging for our Clients.

What the Clients will do are they provide us the photo or the idea of the shape of the packaging that they want, we can check it out with our suppliers in case they can produce it for the Clients. If they can, we will produce the products with the packaging that the Clients want.

Please be noticed that Client will need to pay the mold fee, to set up the mold to produce that new kind of packaging for their products.

 

2. Do you offer FREE Samples?

Yes we do, we make free samples for Clients. However they need to bear the courier fee.

 

3. Are your products concentrate?

No, our RTD (ready to drink) products are from natural sources, NEVER from concentrate

 

4. Can you produce concentrate drinks?

Yes we can, in case Client requires, we can produce for them.

 

5. Can you produce Organic drinks?

Yes we can

 

6. Where you source the organic materials?

We have local suppliers who supply organic fruits for us.

 

7. How do you ensure the quality of the products?

We have Quality Control staff for every step of the production process.

From purchasing, selecting and confirming the incoming materials, ingredients. To processing the materials to mixing, filling, labelling and packaging… we have QC staff to monitor every stage of the process to ensure the highest quality for the products for our Clients.

 

8. What is your payment term?

We accept T/T and LC at sight.

 

9. What is your lead time?

For the first order, the lead time is from 30-40 days depending on how many labels that Clients want to make. The more shrink labels that the Clients want to make, the longer time for the first order.

From the second order onwards, the lead time is from 20-30 days

 

10. Will you design the label for us?

Yes, we have professional designers team who can assist you with your artwork. We offer this service for FREE for our Clients.

All you need to do is to provide us your ideas on the artwork that you want, we will take care the rest…

 

11. What is your MOQ?

We offer very low and flexible MOQ for Clients.

We can make as small as a pallet for your first order.

We also allow Clients to mix several products or flavors in 1 container

 

12. What Certifications do your factories have?

We have  FOOD SAFETY & HYGIENE, ISO, HACCP, HALAL, FDA Approval, GMP

We are applying for USDA, FSSC22000

 

13. How do you load the goods into container?

Depending on the requirement of Clients. We have 2 ways of loading.

13.1 – Floor loading – this means we load the goods directly into the containers. 95% of our Clients want this method. As the quantity is more than 30-40% of pallet loading.

13.2 – Pallet loading – this means we put the products on pallet, and load the pallets into the container. For this option, the quantity will be less than floor loading about 30-40%.

For example: You want to buy Fruit Juice in 330ml Can, pack in Tray, 24 cans/tray

If you choose floor loading – we can load 2377 trays

If you choose pallet loading – we can only load about 1600 trays/container. Because we can only load 10 pallets/container, each pallet can only load 160 trays.

 

14. Do you load in 20DC or 40DC container?

Normally we load in 20DC container, because we do floor loading, if load in 40DC container, it will be overloaded.

If Clients want pallets loading, then we recommend to use 40ft container.

 

 

In case you have any other questions, please feel free to reach us any time. We are here to walk with you every step of the way, to bring your ideas into practice, and to cheer the success with you.